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Your repair request is very important to us. There are several effective ways to report an issue. You can email the repair department at or you can click the link below and follow the quick easy steps. Both are equally effective and are received by Management. You can also call our repair line 404-563-0936 however putting your request in writing is the most effective method because we will both have documentation which provides improved communication and certainty that a repair request isn't missed. Unfortunately, we cannot guarantee that your requested time for appointment will be met however we will certainly try to accomodate your schedule. We understand that time is money.


Valor Homes is not able to provide or repair the following:  

  • Screens for the windows                                                       
  • Window treatments/blinds
  • Garbage disposals
  • Screen doors
  • Phone jacks
  • Outside security lights
  • Guarantees for outside sheds their contents
  • Broken doorbells
  • Ceiling fans
  • Monthly pest control service for tenant occupied homes
  • Kitchen sink sprayers
  • Light bulbs or broken windows after move in
  • Tub stoppers
  • Shower rods
  • Toilet roll fixtures
  • Towel rods


To report an issue using the fast link: 


To report an Emergency Repair Issue after hours (M-F, 8:00-5:00) please call or text the repair cell phone 404-563-0936 and leave a voicemail or email the repair department at Be sure to leave your name, address, and best contact phone number when you leave a message. Messages are checked regularly over the weekends.


Valor Homes cares about your feedback. We will be contacting you after the repair is done and ask you about your satisfaction. As we uphold ourselves to a high standard, we will always ask you these 5 questions about your experience:

1 - Did our tech call you to schedule an appointment to come and fix your issue?

2 – Did the tech arrive on time as promised?

3 – Was the tech wearing the Valor Homes t-shirt? 

4 – Did the tech explain what the problem was and what he did to fix it?

5 – How would you rate your satisfaction with our repair team?

We are looking forward to your feedback!